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Complaints

If something is not right

We would rather hear about a problem early, so we can put it right.

Raising a concern

Telephone 01264 338 020 or email info@marshallwillsandtrusts.co.uk with your case reference and a short description of the issue.

What happens next

We acknowledge your concern, look into it, and reply with our findings and any action we propose. If you remain unhappy, we will set out the further options open to you.